F.L.W. Richardson came of age at a significant moment in the development of the social sciences in the United States. A growing body of research on human behavior in the 1930's provided substance and direction to the social sciences. Richardson was strongly influenced by these developments. He realized that this research could provide the foundation for addressing and correcting labor and organizational problems in contemporary industrial society.
The essays in this book frame a unique window into the development of Richardson's thinking. In these writings, he argues persuasively for a model of industrial relations grounded on a basic understanding of human relations. Managers and corporate leaders are most effective and productive, he challenges, when they understand why subordinates and clients behave in particular ways, and this requires an understanding of human relations.